Contact

Tell us what happened

Reaching out is the hardest step, and often the most important one. Tell us what happened and a specialist will get back to you for a free, confidential conversation about your options. There is no cost and no obligation to proceed.

Phone+351 21 583 4720

Email[email protected]

OfficeAvenida da Liberdade 110, 1250-146 Lisbon, Portugal

HoursMonday to Friday, 9:00 to 18:00 (WET/WEST, Lisbon time)

We aim to respond to every new enquiry within 24 hours. If your case is time-sensitive, for example a very recent card payment, let us know and we will prioritise it.

Free, confidential case assessment

Request a free case review. Share what happened so we can reconstruct the scenario and recommend the most suitable next steps.

First name

Please enter your first name.

Last name

Please enter your last name.

Please enter a valid email address.

Phone

Please enter a valid phone number.

Amount lost (€)

Please select an amount.

Type of fraud

Please select a fraud type.

Website or platform involved

Tell us what happened0/1000

Confidential & secure. We never charge to “release” funds.

Romance/emotional scams, schemes run purely over messaging apps (where funds never reach a regulated platform), e-commerce disputes and purely in-person transactions fall outside our scope.